In our fast-paced online world where people are constantly being bombarded with messages it is challenging for organisations to raise awareness of the good work that they do, let alone convert those who hear into customers. Whether reading an advertisement, social media post, blog or talking face to face, most people will only give youRead more
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I received some great feedback following last month’s article about the role of governance boards. Keenly aware of their ultimate responsibility for the organisation’s success, some board members struggle to know when to dig deeper into the detail and when to rely on what they are told. While there are no definitive answers, the followingRead more