This article was first published in the Mercury Bay Informer of 26 April 2017. See www.theinformer.co.nz Many profitable business ideas fail because there is insufficient cash to pay the bills when they fall due. The risk of being unable to meet financial obligations exists in every business, but it is especially high for businesses withRead more
Articles
This article was first published in the Mercury Bay Informer of 29 March 2017. See www.theinformer.co.nz. Many business owners scramble from one task to another but never reach their goals. If this sounds like you then here are three tips that will help bring purpose to your busyness: Clarify your business’ mission in a coupleRead more
Did you know that being generous is good for your brand? Many businesses have discovered that genuine generosity can result in increased respect in the marketplace, improved well-being in the community, and enhanced opportunities to make connections. These factors will, in turn, result in your business being front of mind when people are readyRead more
There is an old adage: ‘what gets measured gets done’. Businesses who consistently reach their goals typically focus a lot of attention on getting a handful of key activities right. These activities are called ‘critical success factors’. For a tradesperson one critical success factor could be maximising chargeable hours, for a fast food outlet itRead more
One of the well-known ingredients for organisational success is the ability to excel at meeting customers’ needs. Yet all too often organisations’ attempts at customer service leave their customers dissatisfied. Why is this? My reflections on the poor service that I have noticed in recent times has led me to believe that one of theRead more
54 kilometres north of Thames on the Western side of the Coromandel Peninsula sits the historical gold mining town of Coromandel. The region surrounding the town has a resident population of around 1,600 that swells with holiday makers and tourists during the summer months. As well as its heritage, Coromandel Town boasts some worldRead more
Most have heard the saying that “the definition of insanity is doing the same thing over and over again, but expecting different results”. We all know that there is truth in this and yet we often fall into the trap of doing what we have always done and hoping that things will turn out better next time. The temptationRead more
The Christmas season is a time of welcoming. We see friends and family that we have not seen for a long time and we are either welcomed into their homes or we welcome them into our homes. We celebrate the end of the old year and we welcome in the New Year with the expectantRead more
Do you know how much each of the products or services that you sell are contributing to your profit?
Maybe you know where you are going and how you are going to get there. You’ve set your goals and worked out a business plan.